SCHEDULE

In case of delay, the total amount of the visit will be billed and we don’t guarantee the possibility to move or honor the prestation.

RESERVATION POLICY

The number of people is fixed at the time of booking, no additional person can be accepted the day of the visit.100% of the reservation amount

CANCELLATION POLICY

Every schedule change and/or annulation should be send by writing at visites@yquem.fr

Any cancellation less than 3 working days from the date will result in an invoice of the total amount of the service. Failure to withdraw from the credit card will result in the cancellation of the reservation.

CONFIRMATION

No visit will be booked without confirmation email from us.